Responsible gambling

Responsible Gaming at EliteSpin Casino

At EliteSpin Casino, we take responsible gaming very seriously and want to ensure that you have a safe and enjoyable experience on our site.

Setting Limits is Important

To help prevent problem gambling, please set limits for your deposits and spending. You can do this by adjusting the deposit limit in your account settings or speaking with one of our customer support team members.

• Deposit Limit: This allows you to control how much money you deposit into your player account.
• Loss Limit: If you're concerned about losing a certain amount, setting a loss limit will prevent you from exceeding that threshold.
• Wager Limit: You can set a wager limit if you want to restrict the amount of real money or bonus funds you use in any game.

Cool-Off Periods and Self-Exclusion

We also offer cool-off periods which give you some time away from gaming. If you've chosen not to play for an extended period, we'll enforce your chosen break by blocking access to our site and services during that time. This can be set anywhere between 24 hours up to several weeks.

If you're worried about problem gambling or just want a more extensive break, self-exclusion is also available. Upon exclusion, you won't have the option to log in, and all marketing communications will stop.

Self-Exclusion Options

• Exclusions last anywhere from six months to indefinite periods.
• Self-excluded accounts are closed, so no login attempts or promotional material will be sent your way during this time.
• In cases where an account has been self-excluded for an extended period (or forever), it's not possible to log back into the platform. If you wish to reconsider, please contact our team.

Support Organizations and Responsible Gambling Resources

We recommend GamCare or GambleAware if you need assistance with problem gambling. These organizations provide helpful tools such as:

• Confidential counseling sessions
• Personalized support services for your unique needs
• Access to extensive self-assessment questionnaires
• Direct connections to dedicated hotlines

By recognizing the importance of responsible gaming, we aim to be a reliable partner in your online entertainment journey.

Understand Your Limitations and Stay Informed

It's essential to know where you stand with any issue. Familiarize yourself with our rules and conditions so that when you do need assistance, it will be an informed decision based on what you've agreed upon as part of the registration process.